Developer Evangelist
Leading Cloud-based help desk software (#571) (San Francisco, California)
Posted:
September 16, 2011
Address:
San Francisco, CA 94107
Occu:
Type:
Description:
DEVELOPER EVANGELIST
Engineering | San Francisco, CA, United States
This is the leading provider of proven, cloud-based help desk software. For growing organizations, this is the fastest way to enable great customer service. More than 10,000 Zendesk customers, including Adobe, MSNBC, Sony, OpenTable and Groupon, trust this company with their most valuable asset, their customers. Founded in 2007, Zendesk is funded by Charles River Ventures, Benchmark Capital and Matrix Partners.
Responsibilities:
Engage in technical conversations in the Zendesk software development community " with both customers and partners
Generate content " blog posts, sample code, screencasts, howtos, tweets " whatever gets the word out & helps developers discover and our API
Provide world-class customer support on Zendesk forum, email,social networks and wherever else technical questions arise
Get out in the wild: Meet with developers at hackathons
Youve built web applications before, and are familiar with most current web development technologies
You can look at a new partner product, grok it within and an hour and have it begging for mercy before tea time
You are an extroverted geek who is passionate about learning new technologies and telling others about geek exploits
You have excellent written and oral communication skills. You will blog about technical topics, and frequently talk shop onTwitter, forums, IRC, etc.
Experience building community around something you are passionate about (dogs, a book group, knitting, whatever excites you).
Ability to work and travel independently with unwavering professionalism and high productivity.
Bonus Points:
Previous experience as a web developer, technical evangelist, technical product manager or other role where both technical and social skills are required.
Self-motivated with an entrepreneurial mindset.
Personal interest in technical problem solving and providing rockstar technical customers support
A bias towards action and the ability to work well in a fast-paced and constantly changing startup environment
Engineering | San Francisco, CA, United States
This is the leading provider of proven, cloud-based help desk software. For growing organizations, this is the fastest way to enable great customer service. More than 10,000 Zendesk customers, including Adobe, MSNBC, Sony, OpenTable and Groupon, trust this company with their most valuable asset, their customers. Founded in 2007, Zendesk is funded by Charles River Ventures, Benchmark Capital and Matrix Partners.
Responsibilities:
Engage in technical conversations in the Zendesk software development community " with both customers and partners
Generate content " blog posts, sample code, screencasts, howtos, tweets " whatever gets the word out & helps developers discover and our API
Provide world-class customer support on Zendesk forum, email,social networks and wherever else technical questions arise
Get out in the wild: Meet with developers at hackathons
Youve built web applications before, and are familiar with most current web development technologies
You can look at a new partner product, grok it within and an hour and have it begging for mercy before tea time
You are an extroverted geek who is passionate about learning new technologies and telling others about geek exploits
You have excellent written and oral communication skills. You will blog about technical topics, and frequently talk shop onTwitter, forums, IRC, etc.
Experience building community around something you are passionate about (dogs, a book group, knitting, whatever excites you).
Ability to work and travel independently with unwavering professionalism and high productivity.
Bonus Points:
Previous experience as a web developer, technical evangelist, technical product manager or other role where both technical and social skills are required.
Self-motivated with an entrepreneurial mindset.
Personal interest in technical problem solving and providing rockstar technical customers support
A bias towards action and the ability to work well in a fast-paced and constantly changing startup environment
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